Cancel subscription clearly#28

Cancel subscription should be as easy and functioning as the signing up for it. It’s not working right now. Goes into a bug.

Sad to hear that 😭
Please provide more information. Did Subscription Management menu fail to cancel your subscription?

Yes! I did not sign up or purchase this . It appeared on my statement 2/3/24.
There was a charge of $14.99 and $29.99
After contacting company they refunded the $29.99 on 2/8/24 but not the $14.99. The bigger issue is that I DID NOT make these purchases and was told it would not happen again. Well, someone dropped ball! My accountant was one that found the following charges 2/3/24 $29.99/$14.99
3/3/24 $29.99
4/3/24 $39.99
This is break down; 2/3/24 $29.99 & $14.99 debited from my account
2/8/24 $29.99 was credited back to my account
3/3/24 $29.99 Debited out of my account
4/3/24 $39.99 Debited out of my account AGAIN!!
LAST REQUEST for my account to be credited back the Feb, March, April 2024 amounts to my account. After the $29.99 on Feb 8, 2024 credit
I’m owed $114.96
Sincerely, Sandra (Sandy) Wright
828-458-2206

Dear @Sandywrightk

We sincerely apologize for the issues you’ve experienced, Sandra, and understand your frustration. We’ve been trying to resolve this matter and have reached out to you via email previously, but it seems we may not have received your responses.

We are committed to resolving this issue and have been unable to locate your payments with the information currently available. It is possible that the charges were processed under a different email address or payment method.

Please contact us directly at care@lovi.care with any alternate email addresses, the last four digits of the card used, or any transaction IDs you have. This information is crucial for us to investigate further and ensure all incorrect charges are refunded.

We appreciate your cooperation and are here to assist you in getting this sorted out as quickly as possible.

Dear @Sandywrightk
After a thorough investigation, we have located your subscription under a different email address.

We are pleased to confirm that your subscription has been canceled, and you will not be charged again. We have also processed refunds for all your subscription payments. The timing for the funds to be returned to your account depends on your bank, but it typically takes several business days. You should receive the refund receipt shortly.

Thank you very much for your quick response. I appreciate your help and the refund to my account. Sincerely,
Sandra Wright

I haven’t bought subscriptions and it says on my bank pending statement that they are taking $60 payments. This is rediculus . There is no phone number to contact. Emailed but no reply. I will not wait more than this . I will go to polic straight away for fraud.

I just wanted to see what you recommended so I paid the 4.99, but it won’t let me see anything else without paying more money. Please cancel whatever it was I signed up for

please can i get back my money deduct from me.. i want to cancel the subscription. since last month i unsubscribe

please cancel my subscription

Please cancel my subscription
SUSA2026

Please cancel all lovi products
Immediately
It is a scam
Notify
Police to shut it down
Send mail now proving that you have cancelled
Scam artists like should be ashamed

Bonjour . Je souhaite arrêter mon abonnement ! comment faire?….

Please cancel whatever i suscribed and stop sending scam email

Reminder: This’s the last message from me to you people. Cancel whatever subscription that I have no idea about..and do not take any money from my account again…stop taking money out from my account…if this happens again I will report to the police and my bank…I have had enough with you guys.

I have send you guys countless messages to stop placing and taking money from my account. I have no fucking arrangements with you people…I have already reported you people to my bank…now it’s the authority (police) because I have heard enough. You can’t be forcing people to buying your products…upon all my warnings and messages…you still have the audacity trying to take another money from my account today but it was declined. You people are not only a scammers but also a thief.. for the very last time do not take any money from my account ever again