Even if I gave information to the Lovi AI that I am allergic to ingredients used in a product with 94 fit score for me, the product still showes the same fit score.
Add an open category in the profile section of “Allergic to” where we can add other ingredients that we are allergic to, but might not be the common ones. And adjust fit scores of products based on all ingredients marked or written as allergens.
Thank you!
Thank you for such a clear and constructive review. Your suggestion of an open “Allergic to” field for less common ingredients, with fit scores adjusted to match, would make allergy safety more precise, and we’re sharing it with our product team.
Since an allergy is a serious matter, we’d like to review your case closely. In the meantime, the full ingredient list sits under each product’s fit score, so it’s worth checking it for your allergens before using any product. Please also keep in mind that information shared in the AI chat and the details saved in your profile are separate things, so it helps to make sure your allergens are listed in your profile.
Please write to us at care@lovi.care from the email linked to your account and include the name of the product that showed the 94 fit score. Our team will go through your profile with you and look at how that score was calculated 💜