Many times the links to Amazon refer to similar, but different products from the same brand.
In my case I ordered a recommended product with initial high fit score, thinking that the design of the bottle changed since on Amazon it was different than the photo on Lovi. It turns out that the Lovi recommended product is discontinued and the new product linked to Amazon has a very low score. So now I bought a product that doesn’t really suit me according to the app.
Thank you for walking us through exactly what happened.
We’d like to review this case closely. Please write to us at care@lovi.care with the name of the product, the Amazon link you used, and a screenshot of the recommendation, and our team will go through it with you and help you find a suitable alternative 💜