It would make things much easier when trying to remind the rather forgetful AI what products I currently have in use. Unfortunately, the “copy” feature in the product pages doesn’t work - there is usually some other app button covering the “copy” button. This means a lot of extra time taking screenshots, using google lens to copy the text, editing irrelevant text then finally copying and pasting the information to Lóvi
Thank you for describing this so clearly.
There is a faster route for this: with the Routine Review option, you can add the products you currently use straight to your Routine, so Lóvi builds it around them without you having to paste anything into the chat.
Please write to us at care@lovi.care, and our team will review it with you 💜
Ok, I tried that and it decided to exclude a number of the products that I already have in favour of products I don’t have (some of which I won’t be getting as I am boycotting the brands). It also removed the medicated ointment that I have to use every night to keep a painful skin condition at bay.
It has also decided to use and mark a serum as a moisturiser 🤷♀️ It’s good to know that exists, but it doesn’t really work for me unfortunately.
Could you please email us at care@lovi.care from the email address linked to your account? Our team will go through it with you!