After the skin analysis (checkup) should be a window that analysis the skin analysis and update the skin routine.
Also the list is changing without any notice. What if I am already using the previous suggested products and you change it? What is this indication ? That the initial propose products were not suitable or no longer available?
Thanks for sharing this!
On the changing list: a change doesn’t mean the earlier products were unsuitable or have been taken off the market. Suggestions can shift when criteria in your profile are updated, such as your concerns, price range, or product filters. You also don’t have to switch. You can keep using the products you were first recommended and add them to your Shelf so they stay in your routine.
Since we’d like to take a closer look at your case, please write to us at care@lovi.care with the email linked to your account. Our team will go through what changed and when, and walk you through the app step by step 💜